{"xsrfToken":"d317525321879d5cd1a5066a6d8994e3a93411f7_lout","branding":{"id":"6","key":"navhd","name":"Navengage Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e20640ef-3291-42dc-862a-f4949badb0a1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzM2IxZDY2OS1hYjkwLTQ1ZmUtYTc3NS0xMTFiNTU0ZGM3ZDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUyMDY0MGVmLTMyOTEtNDJkYy04NjJhLWY0OTQ5YmFkYjBhMSI6WyJyZWFkIl19LCJleHAiOjE3MzI1NzE1MzgsIm5iZiI6MTczMjU3MDkzOH0.qzbWQ0piXUjT8XiLcw-U_Z233oSvTbGQ556XtZ_aTpE&client=33b1d669-ab90-45fe-a775-111b554dc7d2&mode=fit","logoId":"e20640ef-3291-42dc-862a-f4949badb0a1","isLogoAvailable":true,"helpCenterTitle":"Pathify Help Center","sharedPortalName":"Pathify Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Pathify Help Center","sharedPortalName":"Pathify Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#101d49","helpCenterTitleColor":"#ff665c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/281920c6-f3b8-4501-9103-f727ec872113/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzM2IxZDY2OS1hYjkwLTQ1ZmUtYTc3NS0xMTFiNTU0ZGM3ZDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI4MTkyMGM2LWYzYjgtNDUwMS05MTAzLWY3MjdlYzg3MjExMyI6WyJyZWFkIl19LCJleHAiOjE3MzI1NzE1MzgsIm5iZiI6MTczMjU3MDkzOH0.87kgBCi_ZlUqcTqM3WR7JasRcJOXFjja5T5AOTXRj-o&client=33b1d669-ab90-45fe-a775-111b554dc7d2&height=300&mode=fit","bannerMediaApiFileId":"281920c6-f3b8-4501-9103-f727ec872113","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"navhd","projectId":10156,"serviceDeskId":6,"name":"Navengage Helpdesk","description":"<p>Welcome! This Helpdesk is specific to the Navengage Product. For questions about the Pathify platform, please reach out to your University's IT department.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"95","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10641,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10641","groups":[25],"key":""},{"id":"94","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10663,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10663","groups":[25],"key":""},{"id":"96","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10659,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10659","groups":[25],"key":""},{"id":"97","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10649,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10649","groups":[25],"key":""},{"id":"98","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10653,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10653","groups":[25],"key":""},{"id":"91","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10634,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10634","groups":[25],"key":""},{"id":"92","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10650,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10650","groups":[],"key":""},{"id":"93","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10655,"iconUrl":"https://ucroo-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10655","groups":[],"key":""}],"reqGroups":[{"id":25,"name":"General"}],"orderMapping":{"25":[91,94,96,97,98,95]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NAVHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzM2IxZDY2OS1hYjkwLTQ1ZmUtYTc3NS0xMTFiNTU0ZGM3ZDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTU2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI1NzIxMzgsIm5iZiI6MTczMjU3MDkzOH0.dw4lSySgiayHqMOqWSPkBUmX4_abltTa20JTU0CprJs","targetCollection":"upload-project-10156","endpointUrl":"https://api.media.atlassian.com","clientId":"33b1d669-ab90-45fe-a775-111b554dc7d2","tokenDurationInMins":20}},"sharedPortal":{"name":"Pathify Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ucroo-platform.atlassian.net/wiki","kbLinkDomainURLs":["https://ucroo-platform.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}